Refunds & Returns

No quibble 30 day returns

If you change your mind, or your gift wasn't quite what that special someone wanted, please don't worry.

I have a no quibble 30 day returns policy, so if for any reason the item you ordered isn't for you please feel free to return it to me for a refund.

You just need to request a return of any items on your order through your account page.

Please note that customers are responsible for return postal charges.

You can read my full returns policy for all the details.

Lifetime Repairs

To be a more sustainable part of your jewellery collection all Little Gems Jewels products are built to last, so that you can wear them for years to come or pass them onto someone else to enjoy wearing too.

If for some reason your jewels get damaged, or you need something altered so that you can continue to wear them, I offer a lifetime free of charge repair service. If you have lost a gemstone I will do my best to find a replacement for a small charge of £5.

Customers are responsible for the postage cost of sending items to me for repair and I will then cover the cost of returning the repaired item to you.